Insurance Adjuster Test

Insurance adjuster tests are designed to assess candidates on the requisite skills and aptitudes to determine their suitability for the role of insurance adjuster.

  • What is an insurance adjuster test?

    An insurance adjuster is a core role within insurance companies, governments, agencies and more. They are responsible for investigating, evaluating and settling insurance claims on behalf of companies, by deciphering who is liable for the claim.

    An insurance adjuster test is used to assess whether a candidate has the essential skills required to succeed in such a role. Employers can use this test in the early stages of the hiring process to ensure they proceed with the most skilled applicants.

    Each candidate is evaluated by a series of multiple-choice questions. The insurance adjuster test measures an individual’s critical thinking, analytical, verbal and logical reasoning skills, as well as their ability to hold sound judgement over a complex scenario.

    A high score on this test suggests a candidate would make a productive, confident addition to your insurance team and be able to reach a logical, fair conclusion for all parties involved.

About the Insurance Adjuster Test

An insurance adjuster is responsible for investigating insurance claims and ensuring the correct parties receive a fair settlement for their claim through negotiation. This includes consulting with witnesses, reviewing police reports and compiling all evidence available to come to a just decision.

This test assesses whether candidates for an insurance adjuster role possess the required level of critical thinking, verbal reasoning, analytical skills and attention to detail to be successful.

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  • Why should you use an insurance adjuster test for recruiting?

    Naturally, you want to shortlist the most suitable candidates for your insurance adjuster position. However, differentiating between applicants based on their resumes alone can seem an impossible task, particularly as the role requires such a broad skill set.

    An insurance adjuster test removes this challenge and gives employers the ability to distribute skills tests to large numbers of candidates and receive comparative data to analyse. The results will give a clear and unbiased insight into how well suited each applicant is, creating a more streamlined hiring process.

    The test will highlight how adept a candidate is with the essential skills required of an insurance adjuster, such as sufficient communication skills for liaising with a diverse range of clients and claimants, and the ability to analyse complex insurance claims. It will also measure their attention to detail, verbal and logical reasoning abilities, and general computer skills.

    Applicants that meet the requirements of the role can be shortlisted, while those who do not can be excluded.

    An insurance adjuster test could also be useful for the following roles:

    • Claims Adjuster
    • Claims Analyst
    • Claims Examiner
    • Claims Manager
    • Claims Representative
    • Claims Specialist
    • Claims Clerk
    • Estimator
    • Examiner
    • Field Adjuster
Picked Sample Report

View a sample report

Results for the Insurance Adjuster Test along with other assessments the candidate takes will be compiled to produce a candidate report. The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.

How our test assesses insurance adjuster skills

Candidates will need to answer a range of questions that measure industry-specific technical skills where applicable (e.g.Microsoft Excel), soft skills (e.g. interpersonal skills), aptitude (e.g.numerical reasoning) and relevant personality dimensions (e.g. detail orientation). The results present a holistic view of how well suited each candidate is for the job at hand, using a data-driven approach.

The format varies by type of question, including multiple-choice for aptitude and technical skills, situational judgement for soft skills and agreement on a Likert scale for the personality dimensions. This approach ensures candidates are being assessed in an accurate and fair manner, and that results reflect the true underlying qualities of each candidate.

The characteristics, abilities and knowledge necessary to be an insurance adjuster were identified using the US Department of Labor's comprehensive O*NET database. O*NET is the leading source of occupational information that is constantly updated by collecting data from employees in specific job roles.

During the development process, test questions were rigorously analysed to maximise reliability and validity in line with industry best practices. They were created by our team of I/O psychologists and psychometricians – who collaborated with subject-matter-experts – and field-tested with a representative sample of job applicants who have varying experience, just like you might find in a talent pool.

Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each candidate has a fair chance of demonstrating their true level of expertise.

Our insurance adjuster test is monitored to ensure it is up-to-date and optimised for performance.


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    Fully accredited

    All our Insurance Adjuster tests are written by accredited psychologists and fully validated.

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    For all levels

    We offer Insurance Adjuster tests for all levels so you can assess all roles within your organisation.


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    Candidate comparison

    Simple, easy-to-use candidate comparison reports mean you don’t need to be a psychologist to interpret them.

“We used Picked as part of our Finance Graduate Scheme recruitment and it was just what we needed – really simple to send candidates the link to complete and clear to see how they all compared. And great value for money!”
Christina, HR Director, Cancer Research, UK
Christina, HR Director, Cancer Research, UK
“Personality profiling allowed us to perform lookalike modelling of our most successful employees and use this as a blueprint for new hires.”
Nick, HR Operations, Airbus, Spain
Nick, HR Operations, Airbus, Spain


What skills do insurance adjusters need?

The key skills required to be successful in an insurance adjuster role include:

  • Written and spoken communication skills
  • Experience with negotiating
  • Attention to detail
  • Investigative personality
  • Analytical thinker
  • Strong logical and verbal reasoning
  • Good computer skills
  • Quick and keen learner
When in the application process is it best to use the insurance adjuster test?

The insurance adjuster test is best used at the beginning of the application process, either before creating an initial shortlist or following it to act as a pre-employment screening process and better prepare for in-person interviews. The test will highlight the strongest candidates possessing the highest level of core skills.

Can I get a free trial?

Yes, simply sign up (no credit card is required) and we'll give you unlimited access for seven days. Create as many jobs and test as many candidates as you want; you won't be charged a penny.

What is the cost for Picked's insurance adjuster test?

Picked operates on a monthly or annual subscription basis. We have several plans to suit your hiring needs, which you can check out here. Alternatively, you can get in touch with us to discuss a custom plan.

“Focusing on data reduced the subjective decision making from our hiring process and allowed us to reduce bias and make better hiring decisions.”
Izzie, Head of HR, iZettle, Sweden
Izzie, Head of HR, iZettle, Sweden

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