A sales associate test can be used by employers to assess candidates on the essential skills and aptitudes required to perform in the role successfully.
A sales associate test is a pre-employment assessment that allows hiring teams to evaluate a candidate's suitability for a sales associate position. The test is often used in the early stages of the recruitment process, to whittle down applicants to a shortlist of only the most promising candidates.
The test uses a series of multiple-choice questions that have been specifically designed to assess sales associate candidates on the key skills required for the role, such as verbal and written communication skills, interpersonal skills, and problem-solving skills.
A strong performance on the test indicates a candidate that has the skill set to perform their responsibilities to a high standard.
Sales Associate Test
A sales associate helps customers to find the right product for their needs and assists them during the buying process. Their responsibilities typically include greeting customers, helping them select products, demonstrating how to use products, highlighting promotions, and responding to customer inquiries.
A sales associate test assesses a candidate's skills and traits to see if they are likely to be a good fit for a sales associate position.
When employing a sales associate, you want to hire someone who has the right skills and personality traits to effectively promote a company's product or service, whilst ensuring customers have a pleasant shopping experience.
However, it can be difficult to determine how a candidate will perform in the role just by looking at a resume or application. Experience can count for a lot, but it's difficult to measure a candidate's true suitability based on work history alone.
This is where Picked's sales associate test can help. It assesses candidates on the necessary skills to perform well in a sales associate role. The test is easily administered to the candidates in your talent pool to provide a set of straightforward results that can be used to compare candidates.
Candidates that demonstrate strengths in core areas such as interpersonal communication, organisation, and teamwork can be advanced to the next stage of the recruitment process, while those who underperformed are removed.
The sales associate test is versatile and may also be useful for the following roles:
Results for the Sales Associate Test along with other assessments the candidate takes will be compiled to produce a candidate report. The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.
In Picked's sales associate test, candidates will need to answer a range of questions, from sales-based retail scenarios to behavioural questions. The test is designed to indicate how suitable a candidate is for a sales associate position based on a final test score, which can then be compared to the scores of other applicants.
The multiple-choice questions consist of one correct answer and two to four distractors. The distractors are mostly generic mistakes or misconceptions, which makes the test challenging and helps measure a candidate's proficiency more accurately.
During the development process, the test was rigorously analysed to maximise reliability and validity in line with industry best practices. It was created and tested by psychometric experts, and field-tested with a representative sample of job applicants who have varying experience, just like you might find in a talent pool.
Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each candidate has a fair chance of demonstrating their true level of expertise.
Our sales associate tests are monitored to ensure they are up-to-date and optimised for performance.
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“We used Picked as part of our Finance Graduate Scheme recruitment and it was just what we needed – really simple to send candidates the link to complete and clear to see how they all compared. And great value for money!”
Our team of assessment experts is made up of I/O psychologists and psychometricians who are dedicated to making all of our tests as reliable, valid and fair as possible. They strictly adhere to best practices in the industry and stay on top of the latest innovations to ensure job candidates’ unique profiles of characteristics, abilities and knowledge are being measured accurately while minimising bias. They leverage decades of research and advanced predictive analytics to build assessments that link to outcomes that matter, such as job performance, turnover, engagement, culture fit and more.
“Personality profiling allowed us to perform lookalike modelling of our most successful employees and use this as a blueprint for new hires.”
Important skills for a sales associate include excellent verbal and written communication; interpersonal skills; ability to multitask; problem solving; emotional intelligence; organisation; and initiative.
Other possible tests include numerical reasoning tests, verbal reasoning tests, and error checking tests. With our platform, you can easily add other tests to your assessment package to best suit your hiring needs.
Picked operates on a monthly or annual subscription basis. We have several plans to suit your hiring needs, which you can check out here. Alternatively, you can get in touch with us to discuss a custom plan.
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