Sales Associate Test

A sales associate test can be used by employers to assess candidates on the essential skills and aptitudes required to perform in the role successfully.

  • What is a sales associate test?

    A sales associate test is a pre-employment assessment that allows hiring teams to evaluate a candidate's suitability for a sales associate position. The test is often used in the early stages of the recruitment process, to whittle down applicants to a shortlist of only the most promising candidates.

    The test uses a series of multiple-choice questions that have been specifically designed to assess sales associate candidates on the key skills required for the role, such as verbal and written communication skills, interpersonal skills, and problem-solving skills.

    A strong performance on the test indicates a candidate that has the skill set to perform their responsibilities to a high standard.

About the Sales Associate Test

A sales associate helps customers to find the right product for their needs and assists them during the buying process. Their responsibilities typically include greeting customers, helping them select products, demonstrating how to use products, highlighting promotions, and responding to customer inquiries.

A sales associate test assesses a candidate's skills and traits to see if they are likely to be a good fit for a sales associate position.

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  • Why should you use a sales associate test for recruiting?

    When employing a sales associate, you want to hire someone who has the right skills and personality traits to effectively promote a company's product or service, whilst ensuring customers have a pleasant shopping experience.

    However, it can be difficult to determine how a candidate will perform in the role just by looking at a resume or application. Experience can count for a lot, but it's difficult to measure a candidate's true suitability based on work history alone.

    This is where Picked's sales associate test can help. It assesses candidates on the necessary skills to perform well in a sales associate role. The test is easily administered to the candidates in your talent pool to provide a set of straightforward results that can be used to compare candidates.

    Candidates that demonstrate strengths in core areas such as interpersonal communication, organisation, and teamwork can be advanced to the next stage of the recruitment process, while those who underperformed are removed.

    The sales associate test is versatile and may also be useful for the following roles:

    • Sales Representative
    • Salesperson
    • Sales Consultant
    • Advertising Sales Representative
    • Customer Care Representative
Picked Sample Report

View a sample report

Results for the Sales Associate Test along with other assessments the candidate takes will be compiled to produce a candidate report. The report is automatically generated and available both online and as a downloadable pdf so they can be shared with other team members and employees alike.

How our test assesses sales associate skills

In Picked's sales associate test, candidates will need to answer a range of questions, from sales-based retail scenarios to behavioural questions. The test is designed to indicate how suitable a candidate is for a sales associate position based on a final test score, which can then be compared to the scores of other applicants.

The multiple-choice questions consist of one correct answer and two to four distractors. The distractors are mostly generic mistakes or misconceptions, which makes the test challenging and helps measure a candidate's proficiency more accurately.

During the development process, the test was rigorously analysed to maximise reliability and validity in line with industry best practices. It was created and tested by psychometric experts, and field-tested with a representative sample of job applicants who have varying experience, just like you might find in a talent pool.

Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each candidate has a fair chance of demonstrating their true level of expertise.

Our sales associate tests are monitored to ensure they are up-to-date and optimised for performance.


Predictor of job success

Picked provides evidence-based recommendations for tests to use for over 750 jobs. Our recommendation engine leverages data from the Occupational Information Network (O*NET) developed by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA).


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Instant access to our full testing suite.

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    Fully accredited

    All our Sales Associate tests are written by accredited psychologists and fully validated.

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    For all levels

    We offer Sales Associate tests for all levels so you can assess all roles within your organisation.


Energize selection process

Streamline hiring with our out-of-the-box tools.

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    Smart automations

    Automated actions such as alerts and reminders ensure a smooth candidate experience.

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    Instant results

    Receive candidate results in real-time so you can make decisions in hours, not days.


Make better hires

Improve hiring with bias-free, data-driven decisions.

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    Analytics dashboard

    Our full array of candidate performance metrics will provide actionable data on each of your candidates.

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    Candidate comparison

    Simple, easy-to-use candidate comparison reports mean you don’t need to be a psychologist to interpret them.

“We used Picked as part of our Finance Graduate Scheme recruitment and it was just what we needed – really simple to send candidates the link to complete and clear to see how they all compared. And great value for money!”
Christina, HR Director, Cancer Research, UK
Christina, HR Director, Cancer Research, UK
Sales Associate Test expert

Written by a Sales Associate Test expert

Our team of assessment experts is made up of I/O psychologists and psychometricians who are dedicated to making all of our tests as reliable, valid and fair as possible. They strictly adhere to best practices in the industry and stay on top of the latest innovations to ensure job candidates’ unique profiles of characteristics, abilities and knowledge are being measured accurately while minimising bias. They leverage decades of research and advanced predictive analytics to build assessments that link to outcomes that matter, such as job performance, turnover, engagement, culture fit and more.

“Personality profiling allowed us to perform lookalike modelling of our most successful employees and use this as a blueprint for new hires.”
Nick, HR Operations, Airbus, Spain
Nick, HR Operations, Airbus, Spain

Sales Associate Test FAQs

What skills are required for a sales associate?

Important skills for a sales associate include excellent verbal and written communication; interpersonal skills; ability to multitask; problem solving; emotional intelligence; organisation; and initiative.

What other tests might be useful for a sales associate?

Other possible tests include numerical reasoning tests, verbal reasoning tests, and error checking tests. With our platform, you can easily add other tests to your assessment package to best suit your hiring needs.

What is the cost for Picked's sales associate test?

Picked operates on a monthly or annual subscription basis. We have several plans to suit your hiring needs, which you can check out here. Alternatively, you can get in touch with us to discuss a custom plan.

Can I get a free trial?

Yes, simply sign up (no credit card is required) and we'll give you unlimited access for 7 seven days. Create as many jobs and test as many candidates as you want; you won't be charged a penny.

“Focusing on data reduced the subjective decision making from our hiring process and allowed us to reduce bias and make better hiring decisions.”
Izzie, Head of HR, iZettle, Sweden
Izzie, Head of HR, iZettle, Sweden

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