How our test assesses communication skills
In Picked's communication test, candidates will need to answer a range of questions in the situational judgement format that are designed to indicate how well a candidate can communicate with different key stakeholders in the business or team. Their final test score can then be compared to the scores of other applicants.
The test presents a scenario for the candidates to review before selecting what they believe to be the most and least effective actions to take in response. The other available options are mostly generic mistakes or misconceptions, which makes the test challenging and helps measure a candidate's ability more accurately.
During the development process, the test was rigorously analysed to maximise reliability and validity in line with industry best practices. It was created and tested by psychometric experts, and designed to assess communication in a sample of job applicants who have varying professional experience.
Each test is reviewed by a panel of individuals representing diverse backgrounds to check for any sensitivity, fairness, face validity and accessibility issues. This ensures each test-taker has a fair chance of demonstrating the true level of their communication skills and feels the test is high quality.
Our communication test is monitored to ensure it is up-to-date and optimised for performance.